Is BetterHelp Safe?
Owned by Teladoc Health • Last updated January 2026
📊 What Data Does BetterHelp Collect?
BetterHelp has high data collection practices. Here's what they collect:
- health data
- activity
- device info
- biometrics
This level of data collection is concerning for apps in the health category.
Why This Matters
The data BetterHelp collects can be used for personalization, advertising, analytics, and may be shared with third parties. Understanding what's collected helps you make informed privacy decisions.
🔒 BetterHelp Encryption & Security
Encryption Level: Partial
Encryption in transit and at rest. Not end-to-end encrypted.
What This Means For You
Your data is encrypted during transmission but may be accessible by the company on their servers.
🔗 Does BetterHelp Share Your Data?
Third-Party Sharing: Yes
Shares data with advertising partners and third-party services. Part of Teladoc Health's data ecosystem.
✅ What's Good
- Partial encryption
- Average privacy controls
❌ Concerns
- High data collection
- Shares data with third parties
- Part of larger data ecosystem
🔄 Safer Alternatives to BetterHelp
Looking for more privacy-focused options? Consider these alternatives:
🛡️ Recommended Privacy Products
Enhance your privacy when using BetterHelp with these tools:
As an Amazon Associate, we earn from qualifying purchases. This helps support our privacy research.
❓ Frequently Asked Questions
Last updated: January 2026 • Review by PrivacyDefend Research Team